As a rule i'll only use headsets. Around here a lot of people don't like my music, don't want to hear loud explosions, hear another movie going, hear cursing from online gaming, you get the idea. I never treated my wired headsets badly, but they always seemed to fail at the cord / earphone connection and i'd lose sound in one ear. I sometimes lost the microphone too. The longest i had a pair was 7 months before it recently failed. For people who run into this problem a lot, or just want a little walk around freedom, this headset is made just for you.
Let's get on to the important stuff:
Sound Quality - 4.5/5
I honestly used an onboard sound card before this headset. i never had a reason to put a new one in because short of surround sound there really wasn't any improvement room. Same goes for this nifty little device. The sound quality is just as good or better as most onboard soundcards. as long as you're near it, no stuttering, no lack of bass, nothing. You can't tell this is a wireless version. The only thing i've run into, once, was for a couple seconds i got random garbled noises, and then it fixed itself. Wasn't any louder than what i was listening to, so no ear hurting problems.
Connectivity - 4.5/5
Now, this is where the headset really excels. Installing it and connecting it is so easy. Simply plug in the USB wireless adapter, and voila it has installed itself in a few seconds. Now you should see the USB part blinking. Push the power button on the back left ear, now it should blink blue once or twice, then they both should turn solid. Voila! it's connected and ready to go. Now, the only major issue here that you need to note that another reviewer said: If you're listening to music or doing something that involves sound, you'll need to close it and open it again. I suspect it is because it has to rework the soundcard output, but no matter, it's not a big deal. Now, i've gone about 20-30 feet and still heard sound. i've also been 15-20 feet behind a wall and fridge and still heard sound so, it's not bad for relatively new technology. When you lose sound, you get a faint beeping noise letting you know it's trying to reconnect.
Battery Life - 5/5
When i first used it out of the box without charging it, it lasted about an hour. Enough time for me to play with it and see how well it worked. As the battery runs low, you don't get any warning signs. Sound quality just before it shuts off is just as good as when you started. After the brief play period, i plugged it in to charge using the USB charging cable that comes with it. (Note, you cannot use the headset while it is charging. it seems to have a charge state and a run state and will flicker in and out of both resulting in hearing something for a second, and then 3-4 seconds of silence. Sounds annoying, but unless you are going to use it constantly, it isn't a big issue. After a full charge, this baby can go for 7-8 hours minimum. I went to bed before i could find out how much of a charge it had left. A nice feature: Most USB devices shut off or won't charge when the computer is turned off. This headset did. I left it plugged in over night with the computer off and came down this morning to a fully charged headset.
Microphone - 5/5
The headset unfortunately only lets you use the left ear for the mic, you can't turn it to the otherside, but it's with good reason. When the microphone is up, mute is turned on, and it doesn't draw power. Helps add more time to the battery life, nothing to shake a stick at. You can't flex it, but it picks up your voice fine. I played with 60-80 people on various games and only got 1 complaint about the mic. I suspect it had something to do with their computer or internet connection. From what i could hear using a couple programs, it sounded about the same as any decent wired headset.
Controls - 5/5
on your left ear you have a few handy controls. you have a +volume button on the top of the outside of the frame, -volume at the bottom, a pause/play button towards the front, and a skip button towards the back. No matter what you're doing, it's easy and fast to adjust the volume or pause music. Fantastic placement of buttons.
Comfort - 5/5
This is the ONLY headset my ears haven't started to ache while wearing. they fit snugly on your ears, but they don't cut off circulation, and they have a nice soft pleather like material that cushions your ears and the bar that rests on your head. Don't get me wrong, you can feel the headset there, but it isn't heavy, it isn't tight, it feels natural.
As a whole, this is the best headset i've ever purchased. Also, considering how few choices there are on the market for wireless headsets, this is the way to go. And it's cheaper too. I give this 5/5 stars because the minor problems are just that, minor. they don't really detract from the usage, and what it's supposed to do it excels at. As this technology ages, this is what the newer headsets need to be based on and refined.
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In 1969, Neil Armstrong and Buzz Aldrin, along with their team at NASA were on a mission… to the moon. And they took our headsets with them. That was more than 50 years ago, and since then we have continued to enable seamless work from anywhere.
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Price: >$200
Connectivity Technology: Wired
Headphones Form Factor: On Ear
Noise Control: Active Noise Cancellation
Brand: Plantronics
Number of Items: 1
Cable Feature: Without Cable
Control Method: Touch
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Broke after 3 months, Amazon.com invoice is not a valid proof of purchase!!!!!
Update 1/17/13: I found out mid-December that this product is not approved for advance replacement, so I needed to send my unit back in for replacement before getting a new one. Their process is still completely confusing since "denied" doesn't sound like "send it back to us first". Fedex shipping cost just over $10 and the unit arrived at their facility 1/11/13. I hadn't heard anything back from them this entire week so I just called customer service. They didn't seem to have any info under my claim number since the representative was still asking me to send the unit back. I told him I already had and it had arrived at their facility. He asked for the Fedex shipping number and said he would send a new unit out and it should arrive by 1/22/13.Update 12/13/12: After an email to customer support 2 days ago (with a response saying to expect a response within 24 hours) I have received nothing back. Still no idea why my amazon.com invoice was not accepted or how to return the product!Update 12/11/12:In the process of putting the headphones on this morning the headband snapped and broke. I went on Plantronics website and submitted for a warranty replacement and uploaded my amazon.com invoice as a proof of purchase - seemed easy enough. I have since received this message from Plantronics:The Proof of Purchase you uploaded was not accepted.Product: .Audio 995Claim Number: <removed>Claimed Quantity: 1Claim Status: Proof of Purchase RejectedNext Step: You must return to your Customer Account Dashboard and upload a valid Proof of Purchase before this Claim can be processed.You can check your claim status at any time by logging in to Plantronics.com and clicking Account Dashboard.For questions, please contact us via email service.center@plantronics.com or call the toll-free number at 1-800-544-4660 option 5 ext 4055.Thank you,Plantronics Service Center--------------------------------------------After 6 years of using a pair of Sony 900MHz wireless headphones I decided I was tired of the analog static and wanted something with digital transmission for a crisper, cleaner sound. Based on a few reviews here I decided to give this headset a try. While not totally impressed, I have so far stuck with my decision as I adjust to this new headset. Coming from a previous wireless headset, these are items worth noting:- The on/off button is somewhat annoying. My previous headset had a band over the top that when pressed would cause it to automatically turn on when placed on my head. Now I have to push a button, for longer than a click but not too long to put it into pairing mode, to get it to turn on. I also now have to remember to turn it off, though connecting it back to the USB cord automatically turns it off and starts charging it. As others mentioned the power button does feel somewhat cheap and prone to failure if pressed to hard too.- Speaking of charging, it would be awesome if these had a charging dock. Yes I know I could pay more and get such features.- The audio is crystal clear, but in my opinion has way too much bass and very weak treble. I haven't found any way to access an equalizer through the sound config panel for this device anywhere in Windows 7. If this could be fixed I would be much happier. Distance-wise I've gone about 20-25 feet from my desk with them on, and sound remains clear unless someone walks directly between the transmitter and the headset.- The headset is fairly comfortable. Not as comfortable as my Sony headset, but reasonable. It fits fairly comfortably over my ears, but also is tighter than my old headphones. The padding is OK, but definitely not as soft either.- Volume buttons are OK. They actually control the Windows digital volume on the computer, instead of just an internal volume on the headset itself. There is also plenty of headroom. 15 - 20% is adequately loud enough to not hear others talking around me.Overall a reasonable digital alternative to other wireless headsets without being overpriced. I feel they probably won't last as long as the Sony headset I've had for 6 years that still works perfectly fine, but for $50 if they last a year or two that is reasonable to me.
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